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Frequently Asked Questions

FAQ

This is a short list of our most frequently asked questions. For more information about streamcherry,
or if you need support, please visit our contact page

What is streamcherry?
streamcherry is a file storage and video stream cloud service
What types of files are supported?
You can upload any file you have on your computer or media device
What is streamable?
Any video file that can be converted into a high quality streamable video
  • avi, mp4, mkv, 3gp, mov, mpeg, mpg, xvid, flv, divx
Streamable File size
Maximum streamable file size is 1GB, you can upload files up to 10GB and make them streamable if you let us convert them
Download and stream speed limits
There are no download and stream speed limits at the moment
How long do you host my files
Files are hosted forever unless they are inactive. Inactive streamable files are removed after 60 days, non-streamable files after 30 days.
What kind of files aren't allowed?
We do not allow the upload of copyrighted content. Please read our terms and conditions and copyright policy, if you are looking to report abusive content, please use the report abuse form.
Do you have a privacy policy?
We highly respect your privacy and will never forward your data to 3rd party services, for more information please visit our terms and conditions